Effective Date: 10/10/2024
At Shear Panic, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.shearpanicbrand.com), purchase from us, or engage with our services. By using our site, you consent to the data practices described in this policy.
1. Information We Collect
a. Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we collect the following information:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely and not stored by us)
b. Non-Personal Information: We also collect data through cookies and other technologies to improve our services and your user experience. This may include:
- IP address
- Browser type and version
- Device information
- Pages you visit and actions you take on our website
- Referring website or URL
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Processing Transactions: To process your orders and payments, deliver products, and provide customer support.
- Personalizing Your Experience: To tailor our content and product offerings to better suit your interests.
- Marketing and Communication: To send newsletters, updates, or promotional materials (you can opt out anytime).
- Improving Our Website: To analyze website performance, track user engagement, and make enhancements.
- Legal Compliance: To comply with applicable laws, regulations, or requests from legal authorities.
3. How We Protect Your Information
We prioritize the security of your personal data. Our website uses Shopify's industry-standard encryption protocols to protect the transmission of your information during transactions. However, no method of electronic storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data in the following ways:
- Service Providers: We work with trusted third-party companies (e.g., payment processors, shipping services) to assist in fulfilling orders and providing our services.
- Legal Requirements: We may disclose your information if required to comply with legal obligations or to protect our rights and safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring party.
5. Cookies and Tracking Technologies
We use cookies, pixel tags, and similar tracking technologies to improve your browsing experience and understand how you use our website. These cookies help:
- Recognize you on future visits
- Remember your preferences (e.g., language and location)
- Track website analytics and user behavior
You can manage or disable cookies through your browser settings, though this may affect your ability to use certain features on our website.
6. Your Rights and Choices
You have the right to:
- Access and Update: Request access to the personal data we have about you or request corrections to any inaccuracies.
- Delete: Request deletion of your personal information, subject to certain legal exceptions.
- Opt-Out: Unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in emails or by contacting us.
- Restrict Processing: Request that we limit the use of your data in specific situations.
To exercise any of these rights, please contact us at shearpanic.customerservice@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites (e.g., social media or payment processors). These websites are governed by their own privacy policies, and we are not responsible for their content, practices, or privacy protection.
8. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
9. International Users
If you are accessing our website from outside the United States, please note that your information will be transferred and processed in the U.S. By using our website, you consent to the transfer and processing of your data according to this Privacy Policy.
10. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. We encourage you to review this page periodically. Any changes will be posted with a revised "Effective Date" at the top of this page.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:
Shear Panic Email: shearpanic.customerservice@gmail.com
Thank you for trusting Shear Panic with your personal information!