Hooded Hero Tunic

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Product information

Hoody

The product itself was decent. Only thing is the thumb hole on the left hand is on the wrong side of the sleeve so its a pinky finger hole.
Also, UPS made me pay $58 in customs fees, this pretty much doubled the cost. We order stuff from the states almost daily and UPS is the only one we ever have to pay customs fees through, but never this high, not impressed, probably won’t order again because of this.

Hi Garry,

Thank you so much for your honest feedback—I’m truly sorry to hear about your experience. The thumb hole issue is definitely a quality control error, and it shouldn’t have happened. I'd really appreciate the opportunity to share this with my manufacturer so we can prevent this from happening again. The photo you sent is very helpful—could you also send a couple of photos showing the full sleeve to my email at shearpanic.customerservice@gmail.com?

Regarding the customs fee—$58 is a steep and frustrating surprise, and I completely understand your disappointment. Unfortunately, I don’t have visibility into what fees UPS assigns, especially across international borders, but I truly wish I had known ahead of time so I could have reached out and discussed it with you first.

To help make this right, I’d like to offer a partial refund to offset some of the customs cost. Whenever possible, I try to split international shipping-related expenses with customers to ease the burden. Please reach out to me via email, and we can sort out the details there.

Again, I’m really sorry for the inconvenience this has caused, and I truly appreciate you taking the time to let me know. Feedback like this helps me improve as a small, independent business—and I hope I can turn this around for you.

Sincerely,
Gabi

A gift

I got this for my wife and she loves it.

Obsessed!

This is the most comfortable piece of clothing I've ever put on my body. I never want to take it off!

This is amazing!

As a male, picking my sweater size was perfect! My only complaint (and honestly it’s trivial) is that the thumb holes are just a touch too short. Aside from that, the fabric feels amazing, THERE ARE DECENT SIZED POCKETS! The whole vibe of this is great! And my teenage son wants one for himself now too!
And the fun little adventure! So cool and exciting!

Excellent product

Just as advertised.

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Conjureworks

Conjureworks is Shear Panic’s design consulting studio — a place where ideas become real garments. Whether you need tech packs, concept development, sourcing guidance, or manufacturing support, Conjureworks helps bring your vision to life with industry expertise and a little creative magic.

HOW IT WORKS:

Step 1: Discovery Call

A quick 15 min chat to learn about your goals, your brand, and the project you want to bring to life. We clarify vision, scope, and deliverables so we start on the same page. If you want to move forward, I will send an invoice detailing pricing for your project and we can schedule our Concept Call.

Step 2: Concept Call

In this call, you share your moodboards, reference photos, fabric ideas, or any visuals that capture your vision. I review everything, ask follow-up questions, and translate your inspiration into a clear design direction.

Step 3: Design & Development

I get to work building the actual pieces: sketches, construction details, and full tech pack development depending on your package. This is where your ideas take shape and become manufacturing-ready.

Step 4: Final Delivery

You receive polished, professional files that are ready for sampling and factory communication. Revisions and support are included based on your package.

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Size chart（IN）	S	M	L	XL	2XL
Body length( from HPS)	33 1/2	34 1/4	35	36 1/4	37
Shoulder width	16	17	17 3/4	18 1/2	19 1/4
Chest width (1'' from Armhole)	19 1/4	20	20 3/4	21 1/2	22 1/2
Sleeve length	25	25 1/2	26	26 1/4	26 3/4